Frequently Asked Questions

Dev Cluster is a cloud infrastructure and managed services company that helps businesses deploy, scale, and manage their applications with enterprise-grade reliability. We provide virtual machines, container orchestration, managed databases, and 24/7 expert support.

Getting started is simple. Contact our sales team to discuss your requirements, and we'll create a customized onboarding plan. Most clients are fully operational within 48-72 hours of signing up.

Yes, we offer a 14-day proof of concept for qualified businesses. This allows you to test our infrastructure with your actual workloads before committing to a plan.

We serve a wide range of industries including fintech, healthcare, e-commerce, SaaS, gaming, and media. Our infrastructure is designed to meet the compliance and performance requirements of regulated industries.

Our pricing is based on the resources you use: vCPUs, memory, storage, and data transfer. We offer both fixed monthly plans and custom configurations. All plans include base support and monitoring.

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades apply at the next billing cycle. There are no long-term contracts for Small Business and Professional plans.

Yes, Enterprise clients and those with annual commitments are eligible for volume discounts. Contact our sales team to discuss pricing for larger deployments.

We operate data centers in North America (US East, US West), Europe (Frankfurt, London), and Latin America (São Paulo). Additional regions are available for Enterprise clients.

Absolutely. We provide full migration assistance at no additional cost for Professional and Enterprise plans. Our team will help you plan and execute the migration with minimal downtime.

We offer tiered SLAs: 99.9% for Small Business, 99.99% for Professional, and 99.999% for Enterprise. If we fail to meet your SLA, you receive service credits automatically.

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We implement defense-in-depth security with network isolation, DDoS protection, and 24/7 security monitoring.

Yes, we maintain SOC 2 Type II and ISO 27001 certifications. We also comply with GDPR, CCPA, and can support HIPAA requirements for healthcare clients with a BAA.

All plans include DDoS protection at no extra cost. We use multi-layer mitigation including traffic analysis, rate limiting, and automatic scrubbing to keep your services online during attacks.